Amid the myriad scenes of life, there are unannounced arrivals of warmth;
Inside and outside gas stations, there are always stories that strike a chord deep within.
Fuhai people have trodden through the bustle of everyday life,
Seeing the flickers of light illuminating the path ahead.
Story of the Building Plates “Taking Office”
“The building plates are up, it's much more convenient now!” Residents of Xingshi Community in Shiheng Town, Feicheng City can't help but smile when talking about this - this convenience all starts with the new building number plates that quietly “took office” in the community. As Xingshi Community was built quite early, it had long been without building plate signs. Couriers, food delivery riders, and visitors coming to see friends or relatives often went around in circles among the buildings, unable to find their destinations. To solve the problem, Sun, the Party secretary in charge of the neighborhood, thought of enlisting the help of the caring enterprise Fuhai Energy.
After learning about the community’s situation, Mr. Zhao , the regional manager of Heze and Taizou, Fuhai Energy, led a team to the community that very day. They threaded their way among the buildings, choosing the best spots for the plates. “Good sightline here—perfect for one!” “The letters have to be bigger so people can read them!”... After a tour around the community, the number and positions of the building plates were determined. Mr. Liu, the manager of Fuhai’s Yunda Gas Station also took over the follow-up work, and soon coordinated with the community on the size and installation method of the plates. Early the next morning, the brand-new building plates were delivered on time. Fuhai employees and community grid workers divided the work and collaborated: setting up ladders, driving screws, and adjusting positions. After a whole day of busyness, more than 30 caring building plates were firmly “settled” in prominent positions of each building.
▲Staff installing caring building plates
When the work was finished, Secretary Sun handed several bottles of water to the installers and Manager Zhao: “Have some water first, you've worked so hard! Fuhai not only provides excellent service, but this care for the community also warms our hearts.” Manager Zhao smiled and replied: “We're glad to do something practical for our neighbors.”
A gentle breeze stirred; the new plates glinted softly in the sunlight. They point the way home, and also mark the warm line that links Fuhai Energy’s service stations with the people who live nearby—heart to heart.
A Cup of Warm Milk at the Love Station
One early evening, a heartwarming story unfolded quietly unfolded at the Fuhai Energy North Petrochemical station in Boxing County, Binzhou.
“Auntie, are you feeling all right?” Gas station attendant Xiao Wang noticed an elderly woman sitting alone on a bar stool in the salesroom, lost in thought for a long time. She brought over a cup of warm water and asked softly. The old lady shook her head. “I'll just sit for a while, no need to trouble you, dear.” Xiao Wang replied, “You're welcome. If you need anything, just call me anytime!”
More than an hour passed, and the sky gradually darkened. The attentive Xiao Wang found the old lady still sitting in the same place, with a worried look on her face. She walked over again: “Auntie, if you're in any trouble, just tell us. We'll definitely do our best to help you!” The old lady looked up, remained silent for a moment, and then whispered, “I had a quarrel with my family. I came out without my phone and got lost here while walking around.” After hearing this, Xiao Wang hurried to get some bread, asked the old lady to have something to fill her stomach first, and immediately reported the situation to Station Manager Lao Hu.
▲Staff keeping the elderly woman company while waiting for her family
After hearing the story, Lao Hu grew anxious. He grabbed Xiao Wang and tried to ask the elderly woman more about her family, but the old lady was tight-lipped and refused to say anything more about her family matters. Just as the lead was about to go cold, Lao Hu suddenly had an idea and his eyes lit up: “I've got it! There are many people in our customer WeChat group. Someone might know her!” Hardly ten minutes had passed since the message was sent in the WeChat group when a diesel customer replied: “This is an aunt from our village. I’ll contact her family right away!”
While waiting for the family members, Lao Hu didn’t sit idle. He brought a cup of warm milk and gently comforted the old lady: “Auntie, don't worry. I'll stay with you until your family comes.” When the family members hurried to the gas station and saw the old lady was safe at first glance, they quickly walked up to Lao Hu and Xiao Wang and kept thanking them: “It’s such a relief to have Fuhai’s gas station nearby. Thank you so much for looking after her! We were so worried since she hadn’t come back for so long. Thank you very much!” Lao Hu smiled and waved his hand: “This is what we should do.” He then specifically reminded them, “Just remember to watch her mood more—talk things through, be patient.”
Watching the old lady being helped into the car by her family and the car gradually driving away, Lao Hu and Xiao Wang turned around and threw themselves into their busy work again. “Sir, drive forward a little. The bay on the right is wider, easier to park!” Amid the rumble of engines, their voices were clear and sincere, carrying a reassuring warmth.
Life moves on, and stories keep circulating. The bond between Fuhai Energy Gas Station and the surrounding neighbors is no longer just about “refueling”—it’s built on service that lights the way home and warms every journey.
