Safety, as the lifeline of a company’s steady development, is meticulously guarded by the safety officers rooted in their posts, whose focused figures can always be spotted in workshops, before monitoring screens, beside equipment, and inside warehouses.

From training classrooms to practical operations, and from office areas to transportation sites, the Fuhai Logistics safety team has invested significant effort to fortify the safety defense line more tightly and solidly. How do they precisely target their efforts to truly make safety a habit and culture? The answer lies in actions that meet the needs of the frontline and focus on on-site operations.

Gathering Insights and Seeking Solutions from the Frontline

Safety training is a crucial link in conveying safety concepts. However, when instructors merely engage in mechanical recitation of rules and regulations during training sessions, drivers find it tedious to listen—and naturally, they fail to grasp the safety knowledge firmly. “This won’t do. Safety shouldn’t just be empty slogans. We need to make sure everyone truly listens, learns, and can apply what they’ve picked up!” Yang, a safety officer at Fuhai Logistics, and several of his colleagues made a silent commitment to address this long-standing issue.

To make safety training more down-to-earth and understand the real needs of frontline drivers, Yang and his team would often immerse themselves in the transportation frontline. During drivers’ breaks or loading/unloading gaps every time, they would clutch a notebook and ask questions like “How do you control speed when the road is slippery in rain?” “Where do you check first if the vehicle breaks down halfway?” Time and again, they accumulated more than 20 real driving cases. By the next safety training session, in addition to explaining explicit safety rules, they focused more on spinning vivid stories of the on-site experiences they had recorded. Drivers chimed in one after another, “I encountered the same situation last time!” “This method is more effective than slamming on the brakes!” The classroom atmosphere immediately livened up.

▲ Training Classroom Featuring “Real Cases”

Instructions with real cases alone weren’t enough; improvement of hands-on skills was also needed. Seizing the momentum, Yang, along with the assisting drivers, struck while the iron was hot and applied to optimize the simulated driving scenarios and gradually set up a new training ground in the parking lot during their spare time. They applied warning stakes to precisely mark the boundaries for parking maneuvers, employed obstacles to simulate sudden road hazards, and refined the evaluation criteria into eight core assessment dimensions, including “reverse parking perspective control” and “emergency avoidance response time”. At the skills competition, drivers took turns showcasing their abilities. When someone executed an emergency brake improperly, everyone collectively analyzed the problem. When someone accurately completed the full set of operations, rewards were given on the spot, harnessing the power of role models to inspire enthusiasm among all. Gradually, “anticipating risks in advance and driving smoothly” became a habitual practice for everyone, and the fleet’s traffic violation rate continuously declined.

▲ Exchange at the Simulated Site

Guardianship from Behind the Screens

The monitoring room at Fuhai Logistics serves as the command center for the entire fleet and is a crucial component of safety oversight. From last October, Yang also took on some responsibilities in the monitoring room. He organized monitoring staff and team leaders from each shift to inspect the monitoring equipment, gaining a more detailed understanding of its status. “This video surveillance feed is a bit blurry, which will affect the judgment of drivers’ fatigue levels.” “Vehicle No. X’s positioning signal occasionally drops out, making it impossible to track its real-time location.” For these identified issues, the monitoring team quickly compiled a list and collaborated with the maintenance team to formulate a rectification plan.

▲ Real-time “Guardianship” Behind the Screens

The monitoring team has another rule: the trajectory, speed, and stay duration of each vehicle, as well as the driving time of each driver, must be closely monitored and verified. They don’t just keep an eye on the screens—they also keep their minds focused on every kilometer of the road. One late night, a Level 1 alert suddenly popped up on the monitoring screen: a driver had been driving continuously for nearly 4 hours, approaching the fatigue driving threshold. Yang, on duty that night, immediately called the driver via walkie-talkie. A muffled, weary voice came through the receiver, clearly showing fatigue. “Sir, safety comes first! There’s a service area 30 kilometers ahead—please pull over to rest before continuing”, he urged patiently while contacting the fleet supervisor to follow up and ensure compliance. Only when the monitor showed the vehicle had pulled into the service area did he finally relax. Such “vigilant care” takes place in the monitoring room every day. Over the past year, thanks to the continuous efforts of the monitoring team, the incidence of safety accidents has been effectively reduced.

Today at Fuhai Logistics, colleagues often say: “Hearing one more safety reminder means avoiding one more accident alert!” Every earnest reminder sinks in, integrating safety into every journey of the fleet. The attention to detail and dedication of colleagues like Yang in safety work embody the foundation of every Fuhai safety professional’s commitment.

Contributed by Fuhai Logistics